Call them up on Monday regarding my prolonged bed bug problems in my apartment and within 10 minutes I scheduled for them to come by on Wednesday to take care of the bed bug problems. On Wednesday they arrived nice and early at my Philadelphia apartment, took care of my bed bug concerns. 2 months later, I’m still bed bug clean…that’s the way it should be! Don’t waste your time with chemical sprays or do-it-yourself kits like I did please.